Intershop Solutions to Accelerate Digital Commerce Growth
Technical Precision Backed by Real-World Experience
Keeneo has a strong track record of delivering high-impact solutions within the Intershop ecosystem. Our teams combine solid knowledge of Intershop’s architecture with practical experience gained from implementing large-scale commerce platforms across diverse industries. We’re well-versed in customizing Intershop’s modular structure, integrating third-party services, and aligning commerce workflows with complex operational requirements. This pragmatic, architecture-aware approach helps our clients achieve more predictable outcomes and long-term maintainability.
Keeneo’s Services for Intershop Ecosystems
We analyze your current digital commerce setup and define an Intershop-based architecture that fits operational goals and system constraints. This includes planning for multichannel strategies, performance considerations, and integration scope.
We build and extend Intershop functionality through custom cartridges that align with your business logic—from dynamic pricing and product configuration to checkout flows and partner portals.
We handle structured integration of Intershop with internal systems such as SAP, MS Dynamics, Akeneo, and Salesforce, ensuring data flows are mapped correctly and aligned with business processes.
We manage migrations to Intershop from platforms like Magento, Hybris, or custom-built solutions, covering data mapping, system decoupling, and minimization of downtime during transition.
We configure and adapt Intershop to support multiple regions, currencies, tax models, and fulfillment scenarios, enabling consistent operations across global markets.
We identify technical bottlenecks through code and infrastructure analysis and make targeted improvements to ensure the platform handles increased demand and seasonal peaks.
We offer long-term collaboration models for feature delivery, technical maintenance, and coordination with internal IT or third-party vendors, aligned with your release cycles and development roadmap.
Our Recent Intershop Projects
OV2 to OV3 Order Migration
A leading French office equipment supplier partnered with Keeneo to migrate from Intershop’s OV2 to OV3, aiming to resolve performance issues, inflexible workflows, and limited integration capabilities. The legacy system caused slowdowns during peak loads and lacked adaptability for complex order scenarios.
Keeneo began with a detailed analysis of OV2 customizations and dependencies, then restructured the order management flow to match OV3’s event-driven architecture. The phased migration approach reduced business disruption, with parallel testing ensuring consistency and performance under load. After launch, Keeneo supported the client with real-time monitoring and onboarding to help operational teams adapt to the updated system.
Enhancing and Maintaining OV2
Keeneo supported the customer’s Intershop OV2 solution by providing technical expertise and developing targeted features to improve both system performance and business functionality. Our goal was to maintain operational stability while implementing incremental updates driven by real usage needs.
We delivered ongoing bug resolution, performance tuning for faster load times and optimized database queries, and applied critical upgrades and security patches. On the feature side, Keeneo enhanced the frontend with refined filtering and cart behavior, streamlined checkout and payment flows, and introduced custom logic for pricing, promotions, and tax rules. We also integrated ERP and CRM systems via APIs to extend platform capabilities.
All improvements were delivered iteratively within an agile framework, supported by clear documentation and minimal disruption to live operations—resulting in a more reliable, maintainable OV2 environment.
Migration Feasibility Audit for Intershop 12
Keeneo conducted a full audit for a long-time distributor of industrial tools using a customized Intershop 6.4 platform, assessing the technical and financial viability of migrating to Intershop 12.
The review covered infrastructure, performance issues, and security risks, as well as key business workflows like B2B ordering and catalog management. We identified outdated components, redundant custom code, and areas where standard Intershop 12 features could replace legacy implementations. Opportunities for UX modernization, cloud readiness, and headless commerce were also outlined.
Keeneo delivered a detailed cost breakdown covering licensing, redevelopment, testing, and training—supported by ROI projections tied to performance improvements and reduced maintenance effort. A prioritized migration roadmap and proof-of-concept for complex components helped the client confidently plan their next steps toward platform modernization.
Why Choose Intershop?
Enterprise-Grade Commerce Platform
Built to handle complex product structures, high traffic volumes, and diverse business models across B2B and B2C.
Multi-Channel & Multi-Touchpoint Support
Enables consistent experiences across web, mobile, marketplaces, and in-store touchpoints.
Advanced B2B Functionality
Includes customer-specific catalogs, contract pricing, approval workflows, and repeat ordering capabilities.
Headless Commerce Architecture
Decouples backend logic from frontend delivery, allowing for flexible UX implementations across devices.
Extensive Integration Capabilities
Designed to work with leading ERPs, CRMs, PIMs, and payment gateways through APIs and connectors.
Built-In Internationalization
Supports multilingual content, multi-currency pricing, region-specific tax rules, and localization settings.
Centralized Order Management
Provides a unified system for managing orders across channels, warehouses, and fulfillment partners.
Rule-Based Personalization
Delivers dynamic pricing, product recommendations, and promotions based on customer behavior and segmentation.
Scalable Catalog Management
Handles complex catalogs with thousands of SKUs, configurable products, and category hierarchies.
Modern Tech Stack Compatibility
Supports cloud deployment, containerization, and microservices architecture for long-term adaptability.