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Keeneo expertise in Retail
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We drive retail transformation through:
Tools
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Our Core Retail Focus Areas
Description
At Keeneo, we empower retailers to thrive in a rapidly evolving market by delivering original technology tools and systems that bridge the gap between physical and digital commerce. From transforming in-store experiences to optimizing supply chains, we help businesses stay competitive, agile, and customer-focused.
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Solutions
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All-in-one retail management platform
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Comprehensive solution designed to support retailers in handling key business operations within a single system. With a modular architecture, it covers stock tracking, order processing, logistics, appointment scheduling, and payment transactions. The system allows real-time inventory monitoring, automated restocking, and warehouse transfers while streamlining order fulfillment from product selection to dispatch. A dynamic order management interface helps businesses modify purchases and track progress, while scheduling tools assist in planning store activities and meetings. The payment module supports cashier-assisted sales and self-service kiosks. Keeneo specialists contributed to both the expansion of existing features and the full-cycle development of new modules, creating a flexible solution that supports the evolving needs of the retail industry.
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Technologies:
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React, PHP, Symfony, Docker, MySQL, JSON/XML
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Fully Customizable Application for Hospitality Industry Workers
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This versatile application is designed for café, bar, and restaurant staff, offering a configurable solution that adapts to various business needs. Available on both tablets and mobile devices, it functions as a local POS terminal or a flexible tool for on-the-go operations. Keeneo participated in its cross-platform development, introducing new features and maintaining the existing codebase. Our experts built multiple custom SDKs to integrate third-party payment solutions, ensuring broad compatibility with cash registers and payment systems. A major milestone was the development of a Flutter version replicating the iOS app, supporting key functionalities such as order processing, table management, inventory tracking, and financial reporting, further expanding its accessibility and usability.
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Technologies:
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Flutter, Swift, iOS, iPadOS, integration with third-party payment systems
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Brick-and-Mortar Digital Transformation Projects
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Brick-and-Mortar Digital Transformation
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Modernizing physical retail spaces is essential to meet today’s consumer demands. Our solutions include advanced POS systems, self-checkout kiosks, and cashierless store technologies that redefine the in-store experience. By integrating digital tools into traditional retail environments, we enable businesses to reduce wait times, increase operational agility, and create a more engaging shopping journey.
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Solutions
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Mobile application for personalized online shopping
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The application leverages AI technologies to redefine the retail experience, combining expert guidance with intelligent product recommendations. Designed as an interactive platform, it connects users with knowledgeable advisors who help navigate the vast catalog based on individual preferences and budgets, assisted by AI in analyzing needs and predicting suitable options. Users can browse products independently or seek recommendations through direct consultations, where experts suggest alternatives and refine choices via chat. Successful purchases reward advisors with a commission that can be used within the platform. Keeneo contributed to the project by defining specifications and developing web, iOS, and backend components from scratch, ensuring a dynamic system that supports wish lists, purchases, tracking, and returns across multiple shopping categories.
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Technologies:
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Symphony 2, Angular.js, Laravel, Objective-C
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Online reputation management platform
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The platform helps businesses maintain a strong brand image by centralizing customer interactions and feedback analysis. AI technologies play a key role in processing and categorizing reviews, allowing companies to better understand customer sentiment and respond effectively. The platform gathers authentic feedback, facilitates direct communication with clients through responses and comments, and compiles engagement statistics across individual stores or entire networks. Additionally, it supports automated publishing of customer ratings and reviews across various platforms like Google Business Profile and Facebook, increasing online visibility. By integrating these features, the system improves businesses’ digital presence and strengthens customer relationships.
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Technologies:
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PHP, Symfony, Vue; Node, React Native, MongoDB, Bulma (Buefy), CSS, SASS, OpenGraph, GitFlow; Google SAML-based SSO
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AI-Powered Customer Experience Projects
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AI-Powered Customer Experience
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In a world where personalization is key, our AI-driven solutions help retailers connect with customers on a deeper level. From intelligent chatbots and voice commerce platforms to tailored product recommendations, we empower businesses to deliver highly personalized interactions. These tools not only boost customer satisfaction but also drive loyalty and sales by anticipating consumer needs.
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Solutions
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Universal Shipping Management Platform
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A platform, developed for a European logistics company to connect suppliers and carriers for smoother shipment management. Keeneo expanded its capabilities by refining key features like distance calculation, itinerary generation, and search functionality, while also introducing new microservices. Our team improved order handling, real-time tracking, and auction-based shipment allocation, helping both suppliers and carriers organize deliveries, plan routes, and manage logistics more effectively. A dedicated analyst from Keeneo also supported product development by assisting with mock-ups, user stories, and task management.
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Technologies:
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React, Node, PHP, Symfony, OVH, REST API, MySQL
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Warehouse Management Application
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A French IT company specializing in management solutions for the construction sector entrusted Keeneo with developing a warehouse management app for Android tablets. Following an in-depth analysis, our team created specifications, mock-ups, and user stories before implementing key features. The app helps warehouse staff track inventory, locate items, print labels, process orders, calculate prices with discounts, and send supplier requests. It also supports offline mode, allowing operations to continue without an Internet connection, with all updates synchronized once online.
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Technologies:
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Kotlin, Android, Java, MongoDB, SQLite, third-party solutions for printing and barcode scanning
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AI-Powered Customer Experience Projects
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Supply Chain & Inventory Management
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Stock control and logistics—the backbone of retail—have never been more accessible, practical, and full of new possibilities! Well-organized supply chain operations drive success, and our solutions support retailers with demand forecasting, warehouse automation, and real-time inventory tracking. With greater visibility and control, businesses cut costs, boost productivity, and adapt quickly to market shifts.
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Revolutionizing Retail Through Future-Ready Strategies
Description
Today’s digital advancements have transformed the way retail functions, making it more intuitive, efficient, and enjoyable for both buyers and sellers. Keeneo harnesses the progress to open new horizons for retailers while staying true to the essence of retail: connecting people with the products they need. By blending innovation with the timeless principles of commerce, we equip brands with the instruments to create seamless shopping journeys, foster stronger customer relationships, and unlock untapped potential in an ever-connected world.
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Ask us anything
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Whether you have a question, need support, or want to explore our services, our specialists are here to assist you. We aim to provide clear and helpful information. If your question isn’t covered, please contact us – we’re dedicated to assisting you with any inquiries you have.
Questions
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How does AI improve customer engagement in retail?
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Our AI tools analyze customer behavior to deliver personalized recommendations, enable voice-based shopping, and provide instant support through chatbots, ensuring a more intuitive and satisfying shopping experience.
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How can technology help retailers bridge the gap between online and offline shopping?
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Modern solutions like omnichannel platforms, click-and-collect services, and smart in-store kiosks allow customers to move easily between digital and physical shopping experiences. By synchronizing inventory, pricing, and promotions across all channels, retailers create a unified shopping journey that meets customer expectations.
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How can Keeneo help retailers make better use of data?
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We equip retailers with advanced analytics tools that transform raw data into actionable insights. By implementing solutions for demand forecasting, customer behavior analysis, and sales trend monitoring, we help businesses optimize decision-making, improve merchandising, and refine pricing strategies. Our expertise ensures that retailers leverage data effectively to drive growth and customer satisfaction.